Privacy Policy & Cookies

Privacy Policy

HOW WE STORE AND USE YOUR INFORMATION

Payne Bros is committed to protecting the privacy of individuals. If you provide us with personal details about yourself, we will not pass that information to any other third party unless required to do so by law

This privacy policy sets out how Payne Bros uses and protects any information that you give Payne Bros when you use this website.

Payne Bros are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Payne Bros may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

name and job title
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
If you have opted into our email marketing list, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. You may unsubscribe from our email list at any time.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. This is only done so with your prior consent.

Security

We are committed to ensuring that your information is secure.

Controlling your personal information

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at romford.sales@paynebros.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under The EU General Data Protection Regulation (GDPR)

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at romford.sales@paynebros.com. We will promptly correct any information found to be incorrect.

What are cookies?

A “cookie” is a small text file that’s stored on your computer, tablet or phone when you visit a website. Cookies are not computer programs and they cannot spread viruses. They cannot access other information stored on your computer./p>

Some cookies are deleted when you close down your browser. These are known as session cookies. Others remain on your device until they expire or you delete them from your cache. These are known as persistent cookies and enable us to remember things about you as a returning visitor.

We recommend that you accept cookies from our website, as you will not be able to use our online shopping service without them, and it would make it difficult for us to identify future improvements to services based on tracked visitor behaviour.

Use of cookies by Payne Bros

The table below explains the cookies we use and why.

Cookie	Name	Purpose	More information
Google Analytics	_utma _utmb _utmc _utmz	These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies are used so that we can get visitor information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.	Privacy policy of Google Analytics
Standard Microsoft website operation	ASP.NET_SessionId ASPSESSIONIDASTSQSDA ASPSESSIONIDACCCTRCQ	These cookies are essential for the normal operation of the website. They enable the website to remember things from one page to the next. If you block these cookies, the website will not remember what you add to your shopping basket. These cookies are automatically deleted from your computer at the end of your web browser session or when your web browser is closed.	Privacy at Microsoft
Visitor tracking	visit	This cookie gives us an alternative way (in addition to Google Analytics) of tracking visitor numbers to our website. The cookie contains a unique number and the date of the first visit to the website.	This cookie does not contain any personally identifiable information. However, if you sign in to our website with a username and password, our website will know who you are and the website’s records of pages you have visited and features you have used may be identifiable and linked to your username.
Web browser check	check	This cookie is used to check whether essential cookies are disabled. This cookie is automatically deleted from your computer at the end of your web browser session or when your web browser is closed.
Remembering your login details	log_on_automatically username username_saved sign_on_actually_date	If you have asked our website to remember your login details so that you don’t need to keep entering your username and password, these cookies will contain information about the login process, including your username and the date you last actually entered your username and password. Your password is not stored in these cookies.
Consent	consent	If we have asked for your consent to store a cookie on your computer for a particular purpose, this consent cookie may be present. If you delete or block this cookie, our website might repeatedly ask for your consent each time you visit any page of our website.

Third Party Websites

Payne Bros is not responsible for the contents or reliability of any 3rd party websites linked from this site and does not necessarily endorse the views expressed within them. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.